Our FREE apartment finding service is convenient, educational, and most importantly, the easy way to find the apartment you want!
We take pride in learning EXACTLY what makes your perfect apartment, and using our expertise – we help turn it into a reality!
How It Works:
1. When you call our office, we will ask questions that help us figure out what is most important to you. We will truly listen to what you have to say because our goal is to get you the apartment you want. We will certainly offer our input, but we understand that our best resource is your criteria. The last thing we want to do is waste your time with tedious paperwork and a runaround appointment full of apartments that are not what you need. You can also fill out your search criteria here, but please remember the more information you provide the better we can help match you with the perfect apartment.
The questions we ask also help us gauge the amount of help you want or need. If you are a savvy Chicago renter who just needs help finding what you’re looking for, we’d love to help you. If you’re new to Chicago or need help figuring out what would work best for you, our knowledgeable staff is a great resource. Whatever your situation, we’ll put all the information together and help connect the dots.
Now that we know what you are looking for, we will make sure that we have worthwhile apartments to show you before we even schedule an appointment. Once we’re sure that we can set up a quality showing for you, we’ll get back in touch to confirm a date and time with you.
2. When you show up at our office, a My Town professional will already have your appointment prepared. Because we asked so many questions over the phone, there will be no sitting around filling out a questionnaire. The places are lined up beforehand so we’re ready to get you out the door to see them! We will do the driving and pay for parking. All you need to do is sit back and enjoy exploring Chicago neighborhoods and apartments. Along the way, we will be happy to answer any questions you have about the neighborhood, nightlife, public transportation or the city in general.
3. When you are ready to apply for the apartment you want, we will guide you through our easy application process. This takes place back at our office, where we will help you fill out the paperwork and answer any questions you may have. Once your application is submitted, My Town will act as your advocate. We will chase down paperwork and information that your prospective new landlord will want to see in order to get your application approved. We don’t want you worrying and waiting over your application. Our goal is to turn your application into a signed lease as soon as we possibly can!
A: This depends on a number of factors including where you are looking and what you are looking for. An appointment to see a few places near our office can take as little as 45 minutes. If you want to explore multiple neighborhoods and see a variety of places, the appointment can take up to 4 hours. The typical appointment is an hour to an hour and a half. We line everything up in advance so that we are prepared when you walk in our door. There’s no sitting around and filling out paperwork here! Also, our application process is so brief that we’ve had clients on an appointment and out the door with a great place in under an hour.
A: Nothing! We do the driving and pay for parking. My Town’s services are free to renters!
A: We work with multiple landlords, realtors and management companies. Just like buying a home, our fee is paid by these parties and not the renter!
A: When you call our office, we will ask you a number of questions about your situation and what you are looking for. There are a couple of reasons why we do this:
1. Unlike other companies, you do not need to sit in our office and fill out paperwork before your appointment. Instead, we get the information we need when you first call. This also allows us to prepare for your appointment before you come in, so that we are ready to head out the door the moment you get here. All of this adds up to hours of your time saved.
2. Also, the more we know about you, the better we can match you with a place that fits your criteria. The last thing we want to do is waste your time showing you apartments that are not what you need. For example, let’s say you have 2 dogs and one of them is a 50 lb German Shepherd. So an agent shows you three places that allow dogs. The unforeseen problem is that 1 place only allows 1 dog, another has a weight limit of 30 lbs, the last has breed restrictions that exclude German Shepherds, and this agent has wasted your day with a useless appointment. The reason My Town asks so many questions is simply to weed out places that have policies or features that will not work for you.
A: This varies depending on the apartment. The typical price range is about $20-$50 and you will absolutely be informed of any fees before you choose to apply.
A: This also varies depending on the apartment. There is most often either a security deposit or a move in fee. It is also common for a landlord to charge a pet deposit or a pet fee. These funds are usually due at the lease signing, but some landlords require them at the time of application. Your My Town agent will inform you of the policies for every place you are shown.
A: A security deposit is typically equal to 1 month’s rent, but may be more or less depending on the apartment. Your landlord will hold the deposit until you move out, at which time it is refunded, minus any damages to the apartment. If your landlord withholds any amount of the deposit, you are owed an itemized list of the damages they needed to repair. A move in fee is usually less than a deposit. A common amount is $250.00, but this also varies according to apartment. Unlike a deposit, a move in fee is most commonly not refundable.
A: Different landlords have different standards for the kind of credit they find acceptable. My Town will do it’s best to match you with an apartment that fits your situation. If you can provide a co-signor with a good credit history, it will strengthen your application. Also, our credit histories sometimes take a hit for reasons not completely in our control. In some instances, a written explanation of your credit can make a difference.
A: A landlord or management company may ask for an applicant to supply a co-signor for a number of reasons. Here are a few common ones:
- Lack of credit history or a credit history which does not meet their standards
- Income level that does not meet their standards
- Income based primarily on student loans
The important thing to remember if this happens is that it is not personal. It has actually become quite common to have a co-signor and it in no way reflects negatively on you. Some landlords just need the reassurance of a co-signor in order to accept an application.
A: When a landlord asks for a co-signor, they are looking for a financially secure person with a good credit history. The co-signor’s signature will also be on the lease, meaning that both they and the renter are responsible for paying rent. It may be that you are not going to rely on your co-signor financially at all. If this is the case, then their signature serves as a safety net that you will not have to use. A common misconception is that a co-signor needs to be a family member. Though this is often the case, it can actually be anyone who is willing to give you such support.
A: The application is filled out at our office and generally takes 15-20 minutes. Here is a list of the items you should bring with you to apply:
- Photo ID
- Last 2 pay stubs or proof of income
- Contact information for your current employer or HR department
- Contact information for your current and previous landlords
- Your checkbook
A: This is an expense that can vary drastically depending on where you’re trying to park. Typically the closer you get to downtown and the lake, the more scarce and expensive parking is. As you move away from these areas parking becomes more abundant and less expensive. Prices range from $35/month in less congested areas to upwards of $300/month downtown. My Town is happy to advise you on your parking needs. It is also worth noting that if you have a car in Chicago you will need to have a city sticker. The following is a link to the city clerk’s office where you can find information regarding the sticker and how much it would cost for you. City Stickers